	Online Interview Skills Series (27 hours)

Summary:
This series examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving objections, and managing the follow-up process are also provided.

Audience:
This series is for anyone who wants to make the most out of job interviews.

ONLINE TRAINING INCLUDES

* Interactive online courses.
* Low prices (Only $39.95)
* A full year of complete and unlimited access to your course.
* Return to you courses as many times as you like.
* Assessment tests and certificates (if passed) after each course.

1. GETTING THE INTERVIEW
Time: 3 hours

This course shows users how to find the right job openings and get an invitation to an interview.

OBJECTIVES:
* Explain the basic function of an interview
* Define a hiring manager's needs for a position
* Design a list of skills to offer to a hiring manager
* Research companies and job openings
* Get in the front door for an interview

TOPICS:
* Interview Myths and Reality
* Solving the Employer's Every Problem
* Creating Your Skill List
* Researching Companies and Positions
* Making Interviews Happen

2. PREPARING YOURSELF
Time: 3 hours

This course shows users how to prepare for an interview, from the time they receive the request for the interview to the night before.

OBJECTIVES:
* Handle a request for an interview
* Put together an interview kit
* Dress appropriately for an interview

TOPICS:
* Getting the Call for an Interview
* Putting Everything Together
* Dressing for Interviewing Success
* Wardrobe Notes for Men and Women

3. MAKING AN ENTRANCE
Time: 3 hours

This course talks users through arriving at an interview and establishing a connection with the interviewer.

OBJECTIVES:
* Arrive promptly for an interview
* Make productive use of the time waiting for the interviewer to arrive
* Manage nerves
* Enter the interview confidently
* Build rapport with the interviewer

TOPICS:
* Between Your Door and Theirs
* Dealing with Nervousness
* Making a Good First Impression
* Establishing a Connection

4. LISTENING AND ANSWERING
Time: 4 hours

This course shows users how to actively listen to the interviewer and answer the most common interview questions with the solutions that the interviewer needs.

OBJECTIVES:
* Focus on the speaker and draw out the issues and needs that should be addressed
* Listen and respond to the speaker
* Show the skills and solutions the manager can expect
* Answer common interview questions

TOPICS:
* Dynamic Listening
* Focusing Your Efforts and Judging Reactions
* Demonstrating Your Skills
* Employment and Salary Questions
* Problem-Solving and Historical Questions
* Unusual and Inappropriate Questions

5. TAKING THE REINS
Time: 3 hours

This course shows users how and when to steer an interview, and how to handle salary negotiations.

OBJECTIVES:
* Decide when to provide direction and action to an interview
* Communicate effectively with many types of interviewers
* Negotiate salary at the proper time in an interview process

TOPICS:
* Steering the Interview
* Dealing with the Individual
* Talking about Money
* Negotiating Your Paycheck

6. ASKING QUESTIONS
Time: 3 hours

This course shows users how to ask questions in an interview that will provide needed information as well as demonstrate preparedness for the job.

OBJECTIVES:
* Identify which questions to always ask at an interview
* Use questions that demonstrate eagerness to get the job started
* Choose questions that confirm capability for a job

TOPICS:
* Questions to Always Ask
* Questions about the Job
* Questions That Show Your Vision
* Questions for Different Professions

7. OPENING INTERVIEWS
Time: 3 hours

This course shows users how to generate opening interviews for themselves and how to handle gatekeeper and telephone interviews designed to weed out unsuitable candidates.

OBJECTIVES:
* Get an informational interview with companies in the targeted industry
* Conduct an informational interview
* Demonstrate suitability in gatekeeper interviews
* Handle telephone interviews in a manner that encourages additional interviews

TOPICS:
* Getting an Informational Interview
* The Informational Interview
* Passing a Gatekeeper Interview
* Giving the Gatekeepers What They Need
* Preparing for a Telephone Interview
* The Telephone Interview

8. TOUGH INTERVIEWS
Time: 2 hours

This course show users how to handle difficult interviews, including group interviews, performance tests, and stress interviews.

OBJECTIVES:
* Manage group and multiple interviews
* Handle computer tests
* Deal with interviews during meals
* Solve performance tests
* Handle stress interviews

TOPICS:
* Juggling Group Interviews
* Handling Computer and Meal Interviews
* Acing Performance and Employment Tests
* Grace under Stress Interviews
* Answers to Stress Questions

9. FOLLOWING THROUGH
Time: 3 hours

This course shows users how to overcome objections during interviews, handle follow-up interviews, and step through the process from post-interview to the first days on the new job.

OBJECTIVES:
* Resolve objections that arise during an interview
* Manage follow-up interviews
* Create thank-you letters after an interview
* Follow up after an interview
* Manage a job offer and starting a new job

TOPICS:
* Overcoming Objections
* Answering Career Objections
* The Follow-Up Interview
* Thank-You Letters
* Following Up